Simply Energy is currently upgrading to a new and improved online customer Energy Portal.

We will bring you the new Energy Portal as soon as possible.

Our current Customer Portal ‘Servo’ will be shut down at 1.00pm ESDT (1300 hrs) on the 22nd November 2017.

If you need any assistance or support during this time please call Simply Energy C&I Customer Care on 1300 139 352 or email

If you pay your account online via credit card, please call 02 8114 3828 to pay by Visa, Mastercard or AMEX via our automated telephone service.